<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:ccmbenchmark="https://www.ccmbenchmark.com/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Arnaud Guenegan : Dernier contenus</title><link>/account/arnaud-guenegan-1335</link><atom:link href="/account/arnaud-guenegan-1335" rel="self" type="application/rss+xml" /><language>fr</language><pubDate>Sat, 15 Aug 2026 08:47:02 +0200</pubDate><lastBuildDate>Sat, 15 Aug 2026 08:47:02 +0200</lastBuildDate><item><title>Prospective sur les solutions d’analyse des interactions et les CRM</title><link>https://www.journaldunet.com/solutions/reseau-social-d-entreprise/1030716-prospective-sur-les-solutions-d-analyse-des-interactions-et-les-crm/</link><description><![CDATA[<a href="https://www.journaldunet.com/solutions/reseau-social-d-entreprise/1030716-prospective-sur-les-solutions-d-analyse-des-interactions-et-les-crm/"><img src="https://img-0.journaldunet.com/M09_9CGOXCcHkW8WI0orVyLHLTc=/100x/smart/cb15ef4e37eb4612ba8a7e63a25e2d94/user-jdn/11071.jpg" align="left" hspace="5" vspace="0"></a>L'analyse des interactions entre clients / partenaires / collaborateurs et une entreprise ouvre sur un éventail d'applications et de résultats relatifs notamment au CRM. Le point sur le champ des possibles sur le sujet.]]></description><pubDate>Fri, 08 Apr 2011 16:52:50 +0200</pubDate><guid>https://www.journaldunet.com/solutions/reseau-social-d-entreprise/1030716-prospective-sur-les-solutions-d-analyse-des-interactions-et-les-crm/</guid><dc:creator><![CDATA[Arnaud Guenegan]]></dc:creator><ccmbenchmark:content_author><![CDATA[Arnaud Guenegan]]></ccmbenchmark:content_author><ccmbenchmark:content_author_company><![CDATA[Nice Systems]]></ccmbenchmark:content_author_company><ccmbenchmark:content_author_illustration>1</ccmbenchmark:content_author_illustration></item></channel></rss>