<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:ccmbenchmark="https://www.ccmbenchmark.com/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Fabien Ignaccolo : Dernier contenus</title><link>/account/fabien-ignaccolo-19672</link><atom:link href="/account/fabien-ignaccolo-19672" rel="self" type="application/rss+xml" /><language>fr</language><pubDate>Tue, 04 Aug 2026 00:58:48 +0200</pubDate><lastBuildDate>Tue, 04 Aug 2026 00:58:48 +0200</lastBuildDate><item><title>5 clés pour améliorer la relation client en ligne</title><link>https://www.journaldunet.com/martech/1164948-5-cles-pour-ameliorer-la-relation-client-en-ligne/</link><description><![CDATA[<a href="https://www.journaldunet.com/martech/1164948-5-cles-pour-ameliorer-la-relation-client-en-ligne/"><img src="https://img-0.journaldunet.com/HgFyQI2xfks-ktfakbxdwXGYbp0=/100x/smart/ba7f15028bf14caf887f82383418f92b/user-jdn/10008308.jpg" align="left" hspace="5" vspace="0"></a>La marque, "le branding", pour les anglo-saxons, est l’unique proposition de valeur d'une société ; c’est la promesse faite aux consommateurs. Le digital, en général, et la stratégie de contenu, en particulier, sont devenus deux leviers incontournables dans ce process.]]></description><pubDate>Wed, 21 Oct 2015 14:14:38 +0200</pubDate><guid>https://www.journaldunet.com/martech/1164948-5-cles-pour-ameliorer-la-relation-client-en-ligne/</guid><dc:creator><![CDATA[Fabien Ignaccolo]]></dc:creator><ccmbenchmark:content_author><![CDATA[Fabien Ignaccolo]]></ccmbenchmark:content_author><ccmbenchmark:content_author_company><![CDATA[eZ Systems]]></ccmbenchmark:content_author_company><ccmbenchmark:content_author_illustration>1</ccmbenchmark:content_author_illustration></item></channel></rss>