<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:ccmbenchmark="https://www.ccmbenchmark.com/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Iris Tr&amp;auml;ger-Toff : Dernier contenus</title><link>/account/iris-trager-toff-24574</link><atom:link href="/account/iris-trager-toff-24574" rel="self" type="application/rss+xml" /><language>fr</language><pubDate>Sun, 21 Jun 2026 04:56:01 +0200</pubDate><lastBuildDate>Sun, 21 Jun 2026 04:56:01 +0200</lastBuildDate><item><title>5 Conseils pour améliorer vos interactions clients en 2017</title><link>https://www.journaldunet.com/martech/1191884-5-conseils-pour-ameliorer-vos-interactions-clients-en-2017/</link><description><![CDATA[<a href="https://www.journaldunet.com/martech/1191884-5-conseils-pour-ameliorer-vos-interactions-clients-en-2017/"><img src="https://img-0.journaldunet.com/td42mwvwxHxXDQhhG19ZzQBi1jw=/100x/smart/ad4cfc04800f47efad5b600cd096f806/user-jdn/10019033.jpg" align="left" hspace="5" vspace="0"></a>Même si les stratégies omni-canal se généralisent en France, toutes sont encore loin d’être efficaces. Voici 5 conseils pour améliorer vos méthodes de communication en 2017.]]></description><pubDate>Tue, 14 Feb 2017 18:24:03 +0100</pubDate><guid>https://www.journaldunet.com/martech/1191884-5-conseils-pour-ameliorer-vos-interactions-clients-en-2017/</guid><dc:creator><![CDATA[Iris Tr&auml;ger-Toff]]></dc:creator><ccmbenchmark:content_author><![CDATA[Iris Tr&auml;ger-Toff]]></ccmbenchmark:content_author><ccmbenchmark:content_author_company><![CDATA[Pitney Bowes]]></ccmbenchmark:content_author_company><ccmbenchmark:content_author_illustration>1</ccmbenchmark:content_author_illustration></item></channel></rss>