<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:ccmbenchmark="https://www.ccmbenchmark.com/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>John Walls : Dernier contenus</title><link>/account/john-walls-77921</link><atom:link href="/account/john-walls-77921" rel="self" type="application/rss+xml" /><language>fr</language><pubDate>Sat, 15 Aug 2026 18:48:07 +0200</pubDate><lastBuildDate>Sat, 15 Aug 2026 18:48:07 +0200</lastBuildDate><item><title>L'adaptation à marche forcée des entreprises pour rester compétitives</title><link>https://www.journaldunet.com/management/direction-generale/1500367-l-adaptation-a-marche-forcee-des-entreprises-pour-rester-competitives/</link><description><![CDATA[<a href="https://www.journaldunet.com/management/direction-generale/1500367-l-adaptation-a-marche-forcee-des-entreprises-pour-rester-competitives/"><img src="https://img-0.journaldunet.com/3p5_JLCy5Fq0sdB3gOs6FQzetMk=/100x/smart/12e53fb01990429f936f775c2c1382c6/user-jdn/10031937-john-walls.jpg" align="left" hspace="5" vspace="0"></a>La pandémie a poussé les entreprises européennes à s'adapter à une "nouvelle normalité" et à un environnement commercial changeant.]]></description><pubDate>Mon, 26 Apr 2021 17:10:13 +0200</pubDate><guid>https://www.journaldunet.com/management/direction-generale/1500367-l-adaptation-a-marche-forcee-des-entreprises-pour-rester-competitives/</guid><dc:creator><![CDATA[John Walls]]></dc:creator><ccmbenchmark:content_author><![CDATA[John Walls]]></ccmbenchmark:content_author><ccmbenchmark:content_author_company><![CDATA[Zendesk ]]></ccmbenchmark:content_author_company><ccmbenchmark:content_author_illustration>1</ccmbenchmark:content_author_illustration></item><item><title>Chief Customer Officer : comment remettre le client au cœur de la stratégie d'entreprise ?</title><link>https://www.journaldunet.com/martech/1490791-chief-customer-officer-comment-remettre-le-client-au-coeur-de-la-strategie-d-entreprise/</link><description><![CDATA[<a href="https://www.journaldunet.com/martech/1490791-chief-customer-officer-comment-remettre-le-client-au-coeur-de-la-strategie-d-entreprise/"><img src="https://img-0.journaldunet.com/3p5_JLCy5Fq0sdB3gOs6FQzetMk=/100x/smart/12e53fb01990429f936f775c2c1382c6/user-jdn/10031937-john-walls.jpg" align="left" hspace="5" vspace="0"></a>Le rôle du CCO n'a jamais été aussi stratégique pour les entreprises en cette période de crise pour booster l'activité et maintenir la relation client.]]></description><pubDate>Mon, 27 Apr 2020 14:45:35 +0200</pubDate><guid>https://www.journaldunet.com/martech/1490791-chief-customer-officer-comment-remettre-le-client-au-coeur-de-la-strategie-d-entreprise/</guid><dc:creator><![CDATA[John Walls]]></dc:creator><ccmbenchmark:content_author><![CDATA[John Walls]]></ccmbenchmark:content_author><ccmbenchmark:content_author_company><![CDATA[Zendesk ]]></ccmbenchmark:content_author_company><ccmbenchmark:content_author_illustration>1</ccmbenchmark:content_author_illustration></item></channel></rss>