<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:ccmbenchmark="https://www.ccmbenchmark.com/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Loic Besnard : Dernier contenus</title><link>/account/loic-besnard-24736</link><atom:link href="/account/loic-besnard-24736" rel="self" type="application/rss+xml" /><language>fr</language><pubDate>Tue, 14 Apr 2026 23:52:02 +0200</pubDate><lastBuildDate>Tue, 14 Apr 2026 23:52:02 +0200</lastBuildDate><item><title>Le centre de service de la DSI doit se réinventer</title><link>https://www.journaldunet.com/solutions/dsi/1195208-le-centre-de-service-de-la-dsi-doit-se-reinventer/</link><description><![CDATA[<a href="https://www.journaldunet.com/solutions/dsi/1195208-le-centre-de-service-de-la-dsi-doit-se-reinventer/"><img src="https://img-0.journaldunet.com/L155swAnpUR8t8mHsGKm-gBwYMs=/100x/smart/9cb3aa24d5e040bb9987bfe097d9c25c/user-jdn/10019347.jpg" align="left" hspace="5" vspace="0"></a>Les services informatiques peuvent dès à présent proposer un centre de service plus en adéquation avec les attentes des utilisateurs.]]></description><pubDate>Fri, 09 Jun 2017 17:02:13 +0200</pubDate><guid>https://www.journaldunet.com/solutions/dsi/1195208-le-centre-de-service-de-la-dsi-doit-se-reinventer/</guid><dc:creator><![CDATA[Loic Besnard]]></dc:creator><ccmbenchmark:content_author><![CDATA[Loic Besnard]]></ccmbenchmark:content_author><ccmbenchmark:content_author_company><![CDATA[EasyVista]]></ccmbenchmark:content_author_company><ccmbenchmark:content_author_illustration>1</ccmbenchmark:content_author_illustration></item></channel></rss>