<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:ccmbenchmark="https://www.ccmbenchmark.com/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Rachel Lane : Dernier contenus</title><link>/account/rachel-lane-14451</link><atom:link href="/account/rachel-lane-14451" rel="self" type="application/rss+xml" /><language>fr</language><pubDate>Tue, 02 Jun 2026 02:43:21 +0200</pubDate><lastBuildDate>Tue, 02 Jun 2026 02:43:21 +0200</lastBuildDate><item><title>Pour un service client en pole position</title><link>https://www.journaldunet.com/martech/1144158-pour-un-service-client-en-pole-position/</link><description><![CDATA[<a href="https://www.journaldunet.com/martech/1144158-pour-un-service-client-en-pole-position/"><img src="https://img-0.journaldunet.com/MZau-5WgzzRFNnhALGcK15AK4co=/100x/smart/d308ab44befa4d72ad1d2e87f0eb769b/user-jdn/31775.jpg" align="left" hspace="5" vspace="0"></a>Les équipes marketing pourraient s'inspirer des méthodes et modes opératoires des pros de la Formule 1 pour soigner leurs performances et améliorer leur organisation.]]></description><pubDate>Fri, 26 Sep 2014 16:20:46 +0200</pubDate><guid>https://www.journaldunet.com/martech/1144158-pour-un-service-client-en-pole-position/</guid><dc:creator><![CDATA[Rachel Lane]]></dc:creator><ccmbenchmark:content_author><![CDATA[Rachel Lane]]></ccmbenchmark:content_author><ccmbenchmark:content_author_company><![CDATA[Verint]]></ccmbenchmark:content_author_company><ccmbenchmark:content_author_illustration>1</ccmbenchmark:content_author_illustration></item></channel></rss>