<?xml version='1.0' encoding='UTF-8'?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:ccmbenchmark="https://www.ccmbenchmark.com/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>Tony Chavatte : Dernier contenus</title><link>/account/tony-chavatte-179987</link><atom:link href="/account/tony-chavatte-179987" rel="self" type="application/rss+xml" /><language>fr</language><pubDate>Fri, 01 May 2026 21:32:56 +0200</pubDate><lastBuildDate>Fri, 01 May 2026 21:32:56 +0200</lastBuildDate><item><title>La technologie, un moteur puissant au service de la relation client</title><link>https://www.journaldunet.com/retail/1528329-la-technologie-un-moteur-puissant-au-service-de-la-relation-client/</link><description><![CDATA[<a href="https://www.journaldunet.com/retail/1528329-la-technologie-un-moteur-puissant-au-service-de-la-relation-client/"><img src="https://img-0.journaldunet.com/e8r0Q9b7ZNUQhmLh-uj4JKM0Lik=/100x/smart/39f14d0bf5054bb5b8de8cc65a9ec0f5/user-jdn/39511470-boris-boisen.jpg" align="left" hspace="5" vspace="0"></a>La pandémie a accéléré la digitalisation, transformant la relation client avec l'IA. Une innovation qui augmente la satisfaction client et améliore la qualité de la relation sans  remplacer l'humain.]]></description><pubDate>Mon, 19 Feb 2024 11:00:26 +0100</pubDate><guid>https://www.journaldunet.com/retail/1528329-la-technologie-un-moteur-puissant-au-service-de-la-relation-client/</guid><dc:creator><![CDATA[Tony Chavatte]]></dc:creator><ccmbenchmark:content_author><![CDATA[Tony Chavatte]]></ccmbenchmark:content_author><ccmbenchmark:content_author_company><![CDATA[FLOA]]></ccmbenchmark:content_author_company><ccmbenchmark:content_author_illustration>1</ccmbenchmark:content_author_illustration></item></channel></rss>